Get in Touch with Stake in India
Stake provides several official communication channels for users in India, covering account queries, technical issues, and general platform questions.
Support is available in English, and the live chat on the official Stake page connects users directly to the support team around the clock. Response times are kept short across all active channels, ensuring that both account-related and general inquiries are handled promptly by professional staff.
Stake Contact Directory
Users, partners, affiliates, and media representatives can reach Stake through different official channels depending on the nature of their request. The table below outlines each available contact option with its details.
| Contact Channel | Availability | Best Used For | Contact Details |
|---|---|---|---|
| Live Chat | 24/7 | Account queries, technical issues, general platform questions | Accessible on-site via the chat icon |
| E-mail (Support) | 24/7 (response times vary) | Account issues, document verification, detailed inquiries | support@stake.com |
| Contact Form | 24/7 submission | General messages, non-urgent requests | Available on the official Stake website |
| Affiliate Contact | Business hours | Affiliate programme queries, partnership discussions | affiliates@stake.com |
| Press / Media Contact | Business hours | Media inquiries, press releases, official statements | press@stake.com |
| Telephone | Not available | Not available | Not available |
| Telegram | Not available | Not available | Not available |
| Not available | Not available | Not available | |
| Legal Department | Business hours | Legal correspondence, compliance matters | Information available upon request |
Support Response Times at Stake
Response times at Stake vary depending on the communication channel selected and the complexity of the user's request. Straightforward account or platform questions are typically resolved faster through live chat, while e-mail or contact form messages may require additional time for review.
| Contact Method | Typical Response Time | Availability | Recommended For |
|---|---|---|---|
| Live Chat | A few minutes | 24/7 | Immediate account help, urgent platform issues |
| E-mail (support@stake.com) | Not specified | 24/7 submission | Document verification, detailed account inquiries |
| Contact Form | Not specified | 24/7 submission | General questions, non-urgent messages |
| Affiliate E-mail | Not specified | Business hours | Affiliate programme and partnership matters |
| Press E-mail | Not specified | Business hours | Media and official correspondence |
Stake Corporate and Legal Information
Stake operates as a licensed and regulated platform, providing transparent corporate and legal details to users and regulatory bodies. The platform is committed to full compliance with applicable gaming regulations and maintains clear accountability through its official registration. Users in India and internationally can rely on verified legal information when engaging with the platform.
Legal Details
- Official Company Name: Medium Rare N.V.;
- Registration Number: 145353;
- Regulating Authority: Government of Curacao (Curacao eGaming Licence);
- Physical Registered Address: Heelsumstraat 51, E-Commerce Park Vredenberg, Willemstad, Curacao;
- Operated By: Stake.com, a brand of Medium Rare N.V.;
- Licence Number: 8048/JAZ2022-005.
FAQ
Is live chat support available to users in India?
Yes. The on-site live chat on the official Stake page operates 24 hours a day, 7 days a week. Users in India can access it directly through the chat icon displayed on the platform.
In which language is Stake support available?
Support is available in English. Users can send messages through live chat or e-mail in English and receive responses in the same language.
How can a user contact Stake if account access has been lost?
Users who have lost access to their account should send a message to support@stake.com with their registered e-mail address and relevant account details. The support team will assist with identity verification and account recovery.
How can affiliates or business partners get in touch with Stake?
Affiliate and business enquiries can be directed to affiliates@stake.com. This channel is dedicated to partnership discussions and affiliate programme questions.
Where can press and media representatives send official enquiries?
Media representatives and journalists can contact the official press team at press@stake.com. This channel is designated for media coverage requests, official statements, and press-related correspondence.